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POLICIES

FINANCIAL & GIFT CARDS

 

Clients may be required to place a credit card on file or prepay in full to reserve a session. inHabit Wellness, LLC will charge a card for agreed upon services and in accordance with these policies. Card information will be stored for future transactions. A client may cancel this authorization at any time by notifying our office in writing. This authorization will remain in effect until cancelled. 

  • Payment is due when services are rendered.  

  • We accept cash, all major credit cards, Venmo, ApplePay, PayPal, HSA and FSA cards. 

  • There is a $35 charge for all returned transactions.

  • All sales are final. No returns or exchanges.

  • Any prepaid session(s) remain on the clients account unless the client requests to transfer the account credit to another individual or request a refund in writing. Prepaid sessions expire 12 months from the date of purchase. 

  • Gift Certificates issued by inHabit Wellness, LLC whether electronic or printed expire 12 months from the date of purchase. Recipients and Purchasers wishing to redeem any Gift Certificate beyond the 12 month expiration will be charged a $25 reactivation fee, or if applicable, choose to use the amount paid from a promotional or charitable Gift Certificate towards the full value of service. 

 

CANCELLATION

Clients are financially responsible for their reserved session time. inHabit Wellness, LLC will charge the full session fee or forfeit the applicable gift certificate value under the following conditions: 

  • Less than 24 hour notice to cancel or reschedule your appointment.

  • No show or missed appointment.

  • Late arrivals- arriving 15 minutes late for a service. If arriving late, session will end at the original time. 

 

COVID-19

Clients are not allowed to enter our office or receive bodywork services if they or anyone they’ve been in contact with has had a temperature at or above 100F in the past 72 hours or experiencing any of the following COVID-19 symptoms: Fever, cough, shortness of breath or difficulty breathing, chills, repeated shaking with chills, muscle pain, headache, sore throat, new loss of taste or smell, nausea or vomiting, congestion, runny nose.

 

Clients fully acknowledge that a person can unintentionally spread COVID-19 to others even if they do not feel sick or have symptoms. Clients acknowledge that fully and partially vaccinated individuals can develop COVID-19 infection and although infection is usually mild, it can be spread to others who may be unvaccinated or more susceptible to severe COVID-19. 


During the pandemic, clients who choose to receive bodywork services from inHabit Wellness, LLC:

  • Must not have been diagnosed with COVID-19 in the past 14 days.

  • Knowingly been exposed to anyone with COVID-19 within the past 14 days.

  • Have not traveled out of state or country in the past 7 days. 

  • Have not experienced any of the above symptoms within the last 72 hours.

  • Agree to wash hands before & after the session. 
     

This agreement and the requirements therein apply to all visits at inHabit Wellness, LLC.  If at any time before a scheduled visit health status changes, clients must notify our office immediately and reschedule the appointment until they are cleared to return.

 

Clients acknowledge that inHabit Wellness, LLC cannot control the spread of COVID-19 and have chosen to enter this business and consent to receive close contact service with full knowledge of the risk of contracting COVID-19. inHabit Wellness, LLC will not be held liable for any risk or exposure to COVID-19 a client may receive while in our office.

 

CBD, TOPICALS & AROMATHERAPY 

A client may request to include the use of Cannabidiol (CBD), topical analgesic infused creams, salves, ointments, oils and/or aromatherapy. If such request is made, the client consents to the use of CBD and other topicals in all subsequent sessions.  While no research has been conducted that indicates any risk, inHabit Wellness, LLC will not use CBD-infused topicals on pregnant or lactating women.

 

CUPPING THERAPY

Clients receiving cupping therapy agree to have read over the cupping therapy guidelines and follow the instructions to the best of their ability.  Clients who choose to experience cupping therapy understand the potential side effects, risks and benefits.  Any markings, discoloration, and redness to the skin will dissipate from a few hours to as long as two weeks in relation to after-care activities and individual healing abilities. inHabit Wellness, LLC will not be held liable for any injury sustained from the use of cupping therapy equipment, regardless of compliance to these guidelines.

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BODYWORK 

We provide bodywork services for stress reduction, relaxation, relief from muscular pain and tension, and improvement of circulation and energy flow. The services offered are not a substitute for medical care. inHabit Wellness, LLC is not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat physical or mental illness.  

 

inHabit Wellness provides bodywork services that are entirely therapeutic and non-sexual in nature. Draping is required and we do not perform breast massage of female clients without written consent from the client and authorization from a prescribing physician indicating massage therapy is medically necessary.
 

Our studio has a zero tolerance policy for sexual behavior. Sexual behavior includes physical contact, innuendo and/or communication through verbal conversation, text, and email. The therapist will end the session if they feel uncomfortable for any reason, and must immediately end a session if a client initiates verbal or physical contact that is sexual in nature. The client will be "flagged" and will not be allowed to receive services at inHabit Wellness, LLC. 

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Therapeutic techniques performed will include: Deep Tissue, Neuromuscular Therapy, Cupping Therapy, Swedish Massage, Sports Massage,  Active Isolated Stretching, Trigger Point Therapy, Graston Technique, Pre-Natal, Myofascial Release. Use of Sports Taping, Ultrasound Therapy, Electric Stimulation, Vibrational devices, metal or plastic fascia tools, rollers, and therapeutic balls. 

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If a client experiences any pain or discomfort during the session, they are to immediately inform the therapist so that pressure/strokes can be adjusted to their level of comfort. Clients agree to not hold inHabit Wellness, LLC or any individual therapist responsible for any pain or discomfort experienced during or after the session. If uncomfortable for any reason, the client or therapist may cease the service and the therapist will end the massage session.

 

Client agrees to notify inHabit Wellness, LLC of all known medical conditions and injuries. Client agrees to inform our office to any changes in a health and/or medical condition. There shall be no liability on inHabit Wellness, LLC or individual therapist should a client fail to do so.

 

GENERAL

Client agree to abide by the terms, conditions and policies noted above.  inHabit Wellness, LLC reserves the right to modify/change rules, regulations, services and pricing with reasonable notice.

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By receiving services from inHabit Wellness, LLC, clients agree to waive and release inHabit Wellness, LLC and individual therapists from any and all present and future liability, loss, cost, claim, or damage whatsoever, which may be imposed upon inHabit Wellness, LLC or individual therapists. Clients further undertake to indemnify and hold inHabit Wellness, LLC harmless from any incident(s) arising from the use of services and incident(s), accident(s) and injury occurred on the property. 

 

MEMBERSHIP

The membership agreement is entered into on the date of purchase by and between inHabit Wellness, LLC (“We” or “Us”) and Member (“You”) and will continue on a month to month basis as of the date of purchase until 30 days following a written cancellation is received. 

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PRIVACY & SECURITY

We protect your information using physical, technical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure and alteration. We use PCI (payment card industry) and HIPAA (health insurance portability and accountability act) security standards. Some of the safeguards we use are firewalls and data encryption, physical access controls, and information access controls. We make every reasonable effort to protect our customers' private information and to store it securely in accordance with the above standards.

 

ACCESSIBILITY 

inHabit Wellness LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

 

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level. InHabit Wellness LLC is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

 

Although our goal is WCAG 2.0 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes.

 

We welcome your feedback on the accessibility of inHabit Wellness LLC. Please let us know if you encounter accessibility barriers on inHabit Wellness LLC

 

E-mail: info@inhabit-wellness.com

We try to respond to feedback within 5-7 business days.